Customer Support Executive

Location: Bangalore

Experience: 6months2 Years

Employment Type: Full-time

Work Mode: Work from Office

Job Summary

We are looking for a customer-focused Customer Support Executive to handle inbound customer calls, email queries, quotations, and EMI-related processes. The candidate should have good communication skills and the ability to resolve customer queries professionally and within timelines.

Key Responsibilities

- Handle inbound customer calls and provide accurate information.
- Respond to customer queries through email in a professional and timely manner.
- Prepare and share quotations based on customer requirements.
- Handle and coordinate EMI-related processes and customer queries.
- Understand customer requirements and provide suitable solutions.
- Follow up with customers regarding quotations, payments, and pending requirements.
- Maintain accurate records of customer interactions and transactions.




- Coordinate with internal teams to resolve customer issues.
- Ensure a positive customer experience through effective communication.

Required Skills

- Excellent verbal and written communication skills.
- Good knowledge of Email Handling and Customer Support.
- Experience in Inbound Call Handling.
- Basic understanding of Quotations and EMI Processes.
- Valuable interpersonal and problem-solving skills.
- Basic knowledge of MS Office/Excel.
- Ability to handle multiple customer queries efficiently.

Educational Qualification
- Any Graduate.
- Candidates with relevant customer support/BPO experience will be preferred.

Preferred Profile Candidates with experience in Customer Support, Inbound Voice Process, Email Support, Telecalling, Sales Support, or Banking/EMI-related processes are preferred.

Send your CV to (phone hidden)

📌 Customer Support Executive (Bengaluru)
🏢 Invensis
📍 Bengaluru