Greetings from Joules to Watts Business Solutions!
We are hiring for a project-based prospect with Accenture under the payroll of Joules to Watts Business Solutions.
Role: Tier 2 Customer Support
Project Duration: 6 Months
Experience: Freshers to 5 Years
Shift: Rotational Shift
Week Off: Rotational Off
Payroll: Joules to Watts Business Solutions
Job Responsibilities
Handle inbound calls, emails, and chats
Provide recruitment support to candidates
Assist customers with portal navigation and issue resolution
Maintain SLA targets and customer satisfaction
Escalate unresolved issues to internal teams
Follow company policies and process guidelines
Skills Required
Excellent English communication skills
Good technical aptitude
Customer-focused approach
Quick learner with positive attitude
Ability to work under pressure
Interview Process
Versant
HR / Operations Round
Interested candidates can share their updated resume or contact the person below for further details.
Contact
Mahalakshmi HR
(phone hidden)
[email protected]
📌 Customer Support Executive (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru