Job Role: Customer Support Executive – BPO / Voice Process

- Provide proactive customer care and support to allocated clients.

- Handle customer queries and requests in a professional and courteous manner.

- Understand customer concerns and provide appropriate solutions or assistance.

- Maintain a high standard of customer service during every interaction.

- Communicate clearly and professionally with customers.

- Maintain accurate records of customer interactions and service requests.

- Escalate complex or unresolved issues to the appropriate team when required.

- Follow company policies, customer service procedures, and quality standards.

- Ensure timely follow-up and resolution of customer concerns.

Required Skills





- Valuable command of Hindi and English.

- Excellent verbal communication and interpersonal skills.

- Professional and courteous customer-handling approach.

- Good listening and problem-solving skills.

- Customer-focused attitude.

- Ability to work effectively in a BPO/voice-process environment.

Job Details

- Work Location: OMER BUILDING, Kutbi Guda, Kachiguda, Hyderabad, Telangana, India.

- Department: Customer Support.

- Role / Category: Customer Support – BPO / Voice / Blended.

- Employment Type: Full-Time.

📌 Customer Support Executive Kacheguda (Hyderabad)
🏢 JobTrade
📍 Hyderabad