24 Aug
|
CAKE O CLOCKS
|
Greater Noida
24 Aug
CAKE O CLOCKS
Greater Noida
? Receive Zomato & Swiggy order calls promptly and politely. ? Understand customer instructions carefully (customizations, messages on cake, delivery timing, etc.). ? Handle cake enquiries — explain cake designs, flavors, and available options clearly. ? Share accurate pricing and guide customers about offers or add-ons. ? Convince customers confidently to place or upgrade their order (upselling combos, premium cakes, etc.). ? Track ongoing deliveries — ensure orders are dispatched and delivered on time. ? Monitor payment status — confirm online payments and coordinate for pending ones. ? Maintain order logs (order ID, delivery status, payment mode, customer requests). ? Provide polite and qualified customer support throughout the process.
📌 Customer Support Executive (Greater Noida)
🏢 CAKE O CLOCKS
📍 Greater Noida