24 Aug
|
Handybro hospitality
|
Pune
24 Aug
Handybro hospitality
Pune
- Handle customer queries through phone, WhatsApp, chat, and other support channels.
- Understand customer concerns and provide quick, accurate solutions.
- Coordinate with service professionals and internal teams to resolve customer issues.
- Manage bookings, cancellations, rescheduling, refunds, and complaints.
- Follow up on unresolved issues and ensure timely closure.
- Maintain accurate records of customer interactions and complaints.
- Identify recurring customer problems and share feedback with the operations team.
- Ensure every customer interaction is polite, professional, and helpful.
- Someone who can listen, understand, solve, and follow through. The ideal candidate should enjoy helping people, stay calm under pressure, and take responsibility for delivering a excellent customer experience.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
📌 Customer Support Executive (CSE) (Pune)
🏢 Handybro hospitality
📍 Pune