:-
- Respond to customer inquiries via chat support, providing product information and guidance as needed.
- Resolve customer complaints and issues efficiently and effectively.
- Escalate complex problems to the appropriate department or personnel.
- Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken.
- Follow up on customer interactions when necessary.
- Hands on experience on Documents verification.
For More information call on - (phone hidden)(HR Dipti) Regards,
Dipti
📌 Customer Support Executive (Backend Executive) (Indore)
🏢 TP
📍 Indore