Job Role: Customer Support Executive

- Handle inbound customer calls and resolve customer queries professionally.

- Understand customer concerns and provide accurate solutions.

- Provide relevant information about products, services, and processes.

- Maintain a high standard of customer service and customer satisfaction.

- Handle customer complaints and escalate complex issues to the appropriate team.

- Maintain accurate records of customer interactions and follow-up activities.

- Follow company policies, process guidelines, and quality standards.

- Achieve assigned performance and quality targets.

Eligibility & Qualifications

- Education: Degree.

- Experience: Freshers and experienced candidates are eligible.

- Languages: English and Hindi.

- Good verbal communication and customer-handling skills.

- Strong listening and problem-solving abilities.

- Customer-focused and skilled approach.

Salary & Incentives

- Freshers: ₹12,800 per month + incentives.

- Experienced: ₹15,000 per month.

- Performance-based incentives as applicable.

Job Details

- Company: HR Globe Recruitment Service.

- Process: Customer Support – Inbound Voice.

- Shift: Day Shift.

- Employment Type: Full-Time.

📌 Customer Support Executive, Begumpet (Hyderabad)
🏢 JobTrade
📍 Hyderabad