- Handle customer queries through calls and provide effective resolutions.
- Maintain a high level of customer satisfaction.
- Understand customer concerns and resolve issues within the defined timelines.
- Maintain accurate records of customer interactions.
- Follow company policies, processes, and quality standards.
- Coordinate with internal teams for issue resolution when required.
Requirements
- Excellent verbal and written communication skills.
- Customer-focused attitude with good interpersonal skills.
- Ability to handle customer queries professionally.
- Good listening and problem-solving skills.
- Comfortable working in rotational shifts.
- Freshers are welcome to apply.
Why Join Us?
- Market-competitive salary package
- Growth and career development opportunities
- Professional work environment
- Immediate joining opportunities