Customer Care Executive –
We are looking for a friendly, responsible and customer-oriented Customer Care Executive to join our team at a two-wheeler dealership.
Responsibilities:
- Handle customer enquiries through phone, WhatsApp and in person.
- Understand customer requirements and provide suitable information.
- Follow up with customers regarding enquiries, service and vehicle-related requirements.
- Make reminder and follow-up calls to existing and prospective customers.
- Maintain customer details and update records in the system.
- Coordinate with the Sales and Service teams to resolve customer queries.
- Provide a positive customer experience and ensure timely responses.
- Collect customer feedback and maintain proper records.
Eligibility:
- Any degree / relevant qualification.
- Freshers with good communication and customer-handling skills are welcome to apply.
- Experienced candidates with relevant customer care / telecalling experience are preferred.
- Good communication skills in Tamil and English.
- Basic computer knowledge and MS Office skills.
- Positive attitude, patience and willingness to learn.
Experience: Freshers / Experienced candidates can apply. Job Type: Full-time
Contact number
HR- Sushmitha
(phone hidden)
[email protected]
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Customer relationship management: 1 year (Preferred)
Language:
- Tamil, English, kanada, telugu,h (Preferred)
Location:
- Hosur, Tamil Nadu (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
📌 Customer care Executive (Hosur)
🏢 ZYRA MOTONEST LLP TVS
📍 Hosur