24 Aug
|
Radical Minds Technology
|
Bengaluru
24 Aug
Radical Minds Technology
Bengaluru
– Customer Service Representative | Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.
Location: HSR Layout, Bengaluru | Work from Office Process: Voice – Inbound &
- Outbound Customer Support Experience: 0–5 Years Education: 12th Pass &
- Above Age: 18–30 Years ? Salary Freshers: ₹18,000 per month Experienced: ₹20,000 per month ?️ Language RequirementsHindi &
- English – Mandatory Any ONE Regional Language: Kannada / Tamil / Telugu ? Role OverviewWe are looking for enthusiastic and customer-focused Customer Service Representatives for the Traya Voice Process . The role involves handling customer interactions, resolving queries, maintaining service quality, and ensuring a positive customer experience. ? Key ResponsibilitiesHandle inbound and outbound customer calls professionally. Provide accurate information and effective solutions to customer queries. Maintain call records and update CRM systems. Follow quality, compliance, and process guidelines. Ensure high levels of customer satisfaction.
Achieve daily productivity and performance targets (KPIs). Handle customer objections and concerns confidently. ✅ Eligibility CriteriaGraduates – Freshers can apply. Non-graduates with a minimum of 1 year of customer service experience can apply. Robust verbal communication in Hindi &
- English . Proficiency in Kannada / Tamil / Telugu . Basic computer knowledge and typing skills. Willingness to work from office in HSR Layout, Bengaluru . ⭐ Required SkillsCommunication Skills Customer Service Interpersonal Skills Objection Handling Problem-Solving Active Listening Target Orientation Adaptability ? Why Join?Opportunity for both freshers and experienced candidates. Build a career in customer service. Work with a structured and performance-driven organization. Stable voice-process career opportunity. Interested candidates can apply now!
📌 Customer Care Executive (Bengaluru)
🏢 Radical Minds Technology
📍 Bengaluru