Autoprtz is looking for a Customer Care Executive to join our team. The candidate will be responsible for handling customer enquiries, providing information about automotive spare parts, coordinating with customers, and ensuring a smooth customer experience.

Key Responsibilities:

- Handle customer calls, WhatsApp messages, and online enquiries.

- Understand customer requirements and provide suitable information about automotive spare parts.

- Assist customers with product availability, pricing, orders, and delivery-related queries.

- Coordinate with the sales, sourcing, and operations teams to resolve customer issues.

- Follow up with customers regarding quotations, orders, payments, and deliveries.

- Maintain accurate records of customer interactions and enquiries.

- Handle customer complaints professionally and provide timely solutions.

- Build positive relationships with customers and ensure customer satisfaction.

- Follow up with potential customers and convert enquiries into orders when appropriate.

Pay: ₹15,000.00 - ₹21,000.00 per month

Work Location: In person

📌 Customer Care Executive (Hayathnagar_Khalsa)
🏢 Autoprtz
📍 Hayathnagar_Khalsa