About the Company

nWe are hiring Customer Support Associates for an International Voice Process at our Pune location.

nAbout the Role

nThe role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO setting.

nResponsibilities

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- Handle customer calls for international clients professionally and efficiently
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- Understand customer issues and provide accurate resolutions
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- Maintain high standards of communication and customer satisfaction
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- Adhere to process guidelines and quality parameters
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- Document customer interactions appropriately
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nQualifications

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- Undergraduate/Graduate freshers are eligible to apply
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- Graduates with experience in International Voice / BPO domain are also welcome
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nRequired Skills

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- Excellent verbal communication skills in English
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- Customer-focused mindset and problem-solving ability
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nPreferred Skills

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- Experience in International Voice / BPO domain
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nPay range and compensation package

n5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)

nEqual Opportunity Statement

nInterested candidates can share their cv's on WhatsApp

nContact Person: HR Smrati Chouhan

nContact Details: (phone hidden)

📌 Customer Care Executive (Pune)
🏢 WNS
📍 Pune