Please send your CV and covering letter to : [email protected] & [email protected]

Experience: 2-4 Years

Location: Delhi

Job Type: Full time

Salary: As per market standards

JD:

Job Summary: Responsible for backend CRM operations, maintaining customer and booking data, coordinating with sales, accounts, legal, and other internal teams, and ensuring timely and accurate documentation throughout the customer journey.

Key Responsibilities

- Maintain and update customer records in CRM software.
- Manage lead, booking, allotment, agreement, payment, and possession-related / Registration data.
- Verify and maintain accuracy of customer documents and records.
- Coordinate with Sales, Accounts, Legal, and Operations teams.
- Track customer payments, outstanding amounts, and documentation status.
- Update booking status,



cancellations, transfers, and other customer transactions.
- Handle customer queries related to documentation, payments, receipts, and account status.
- Ensure timely follow-up on pending documents and approvals.

Required Skills:
- Good knowledge of MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, filters, basic formulas).
- Experience with CRM/ERP software.
- Strong data-entry and documentation skills.
- Good coordination and communication skills.
- Ability to manage multiple records and deadlines.
- Prior experience in real estate CRM/back-office operations is preferred.

📌 CRM - Executive (Delhi)
🏢 Unity Group
📍 Delhi