Company: AILERNOVA

Website: Ailernova.in

Position: Community & Parent Success Intern

Type: Full-Time Internship

Work Mode: Remote

Stipend: ₹7,000–₹10,000 per month

About AILERNOVA

AILERNOVA is an online education company providing personalized 1:1 Math and Science tutoring to students. We focus on quality teaching, personalized learning, and a strong parent–teacher–student experience.

About the Role

We are looking for a Community & Parent Success Intern who will help manage day-to-day communication with parents, students, and teachers and ensure that classes and follow-ups run smoothly.

This is a hands-on role for someone who is confident in communication, organized, responsible, and comfortable coordinating with multiple people.

Key Responsibilities

Parent Communication

- Communicate with parents professionally through WhatsApp and calls.
- Share class schedules, updates, attendance, and other information.
- Follow up on missed or rescheduled classes.
- Collect parent feedback.
- Handle basic parent queries and escalate important concerns.

Teacher Coordination

- Coordinate with teachers regarding class schedules.
- Follow up on class completion and attendance.
- Ensure teachers share class notes and required reports.
- Track teacher availability and pending tasks.




- Coordinate schedule changes with parents and teachers.

Student & Class Management
- Maintain student and class records.
- Track attendance and completed classes.
- Follow up on irregular classes.
- Assist with demo-class scheduling and student onboarding.

Daily Operations

- Maintain Google Sheets/Excel records.
- Track pending follow-ups.
- Prepare daily reports.
- Ensure important issues are escalated to management on time.

Requirements

- Good communication skills
- Good spoken and written English
- Comfortable communicating with parents and teachers
- Basic knowledge of Google Sheets/Excel
- Good organizational and follow-up skills
- Responsible and punctual
- Ability to work independently
- Prior experience in EdTech, customer support, sales, or community management is a plus

Working Hours

Full time | Remote The intern should be comfortable working during evening hours, as most parent and student communication happens after school hours.

Stipend

₹7,000–₹10,000 per month, based on communication skills, experience, and performance.

Growth Opportunity

Based on performance, the intern may be considered for a full-time Community & Parent Success / Operations role with AILERNOVA.

📌 Community & Parent Success Intern (India)
🏢 AILERNOVA
📍 India