Business Analyst Commercial Insurance 4+ Years Mumbai

We are hiring a Business Analyst – Commercial Insurance – 4+ Years for a leading General Insurance organization. This role is ideal for professionals with experience in Commercial Insurance, Business Analysis, General Insurance, Product/Process Design, Requirement Gathering, and Stakeholder Management who can work closely with business and technology teams to build scalable insurance solutions.

Location – Mumbai

Your Future Employer – A new-generation General Insurance organization focused on customer-centric insurance, technology, and data-led solutions, with an opportunity to build products, processes, and technology solutions from the ground up.

Responsibilities –

1. Gather, analyse, and document business requirements for Commercial Insurance products and processes.
2. Work with Commercial Lines, Product, Technology, Underwriting, and Operations teams to translate business needs into functional requirements.
3. Prepare BRDs/FRDs, user stories, process flows, business rules, and acceptance criteria.
4. Identify process gaps and opportunities for automation, digital transformation, and operational efficiency.
5. Support UAT, solution validation, implementation, and stakeholder sign-offs.

Requirements –

1. Graduate/Postgraduate with 4+ years of relevant Business Analyst experience, preferably in General Insurance/Insurance Technology.
2. Strong experience in Commercial Insurance / Commercial Lines with an understanding of insurance processes.
3. Good knowledge of Underwriting, Policy Administration, Endorsements, Renewals, Claims, Premium, and insurance lifecycle processes.
4. Hands-on experience in requirement gathering, BRD/FRD, user stories, process mapping, and UAT.
5. Strong analytical, communication, stakeholder management, problem-solving, and business-to-technology translation skills.

What's in it for You –

1.



Opportunity to build Commercial Insurance processes and solutions from the ground up.
2. Exposure to a new-generation, technology and data-driven General Insurance business.
3. Opportunity to work closely with Commercial Lines, Product, Technology, and Insurance leadership.
4. High ownership and the prospect to shape how the business operates.

Reach Us – If you think this role is aligned with your career, kindly write to [email protected] along with your updated CV for a confidential discussion on the opportunity. Disclaimer – Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We receive many applications daily, so it becomes difficult to get back to every applicant. If you do not hear from us within one week, please assume your profile has not been shortlisted. Your patience is highly appreciated.

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Keywords: Commercial Lines, General Insurance, Insurance Business Analyst, Insurance Technology, Insurance Process, Business Requirements, Requirement Gathering, BRD, FRD, User Stories, Functional Requirements, Process Mapping, UAT, Policy Administration System, PAS, Underwriting, Policy Administration, Endorsements, Renewals, Claims, Premium, Insurance Lifecycle, Product Development, Process Design, Digital Transformation, Automation, Stakeholder Management, Product Management, Insurance Operations, InsurTech, Mumbai, General Insurance.

📌 Commercial Business Analyst (Mumbai)
🏢 Crescendo Global Leadership Hiring India
📍 Mumbai