Role Overview The Business Analytics (BA) team comprises business intelligence and digital consulting professionals specializing in e-commerce and online retail analytics . The team leverages data analytics, customer insights, and industry research to enhance the customer experience on Lowes.com , a key driver of the organization's online revenue growth.

As a Business Analyst , you will work closely with cross-functional stakeholders to analyze customer behavior, generate actionable insights, and support strategic business decisions through data-driven recommendations.

Key Responsibilities

Data Analysis & Business Insights

- Collect, aggregate, validate, and analyze data from multiple sources to support business and category strategies.
- Perform data-driven analysis to identify customer behavior, product preferences, and emerging trends.
- Apply quantitative and statistical techniques to identify patterns and generate actionable insights.
- Translate analytical findings into business recommendations that improve customer experience and business performance.

Reporting & Dashboarding

- Develop, maintain, and automate daily, weekly, and event-based reports.
- Build dashboards to monitor key business and website performance metrics.
- Generate reports and insights for business projects and stakeholder reviews.

Digital & E-commerce Analytics

- Analyze website performance, including search, browse, and navigation experiences.




- Conduct site scrubs to identify optimization opportunities across digital channels.
- Utilize Adobe Analytics, Google Analytics, and other digital analytics platforms to evaluate user engagement and performance.

Business Consulting & Strategy

- Partner with stakeholders to support short-term and long-term category strategies.
- Conduct prospect analysis and develop insight-driven action plans for various business categories.
- Support Global Navigation initiatives by identifying opportunities to improve customer journeys and online experiences.

Required Skills

Technical Skills

- Advanced Microsoft Excel
- Strong understanding of SQL (Ability to answer SQL concepts and technical questions accurately)
- Experience with Data Visualization tools (Power BI, Tableau, or equivalent)
- Adobe Analytics and/or Google Analytics

Functional Skills

- Data Analysis & Insight Generation
- Business & Customer Analytics
- Retail & E-commerce Knowledge
- Digital Analytics
- Market Research & Opportunity Identification
- Dashboard Development & Reporting

Soft Skills

- Strong Communication Skills
- Analytical & Problem-Solving Skills
- Business Acumen
- Knowledge of Industry Trends
- Stakeholder Management

Experience

- 2+ years of relevant experience in Business Analytics, Digital Analytics, E-commerce Analytics, or a related field.

Education

Minimum Qualification

- Bachelor's Degree in Engineering, Business, Marketing, Finance, or a related discipline.

📌 Category Analyst (Bengaluru)
🏢 Lowe's Companies
📍 Bengaluru