Job Role: Call Centre Executive – Customer Support

- Handle inbound and outbound calls from patients and customers.

- Assist patients with appointment bookings, rescheduling, and general queries.

- Provide accurate information about diagnostic services, procedures, and facilities.

- Understand patient requirements and provide appropriate assistance.

- Resolve customer queries professionally and escalate complex issues when required.

- Maintain a high standard of customer service and patient satisfaction.

- Follow company guidelines and maintain accurate customer interaction records.

- Work effectively in a healthcare customer support environment.

Eligibility & Qualifications

- Education: 10+2 / Any Graduate.

- Experience: Freshers can apply.

- Candidates with previous experience in Call Centre / Customer Support are preferred.

- Good communication and customer-handling skills.

- Patient and professional approach.





Language Requirements

- Telugu or Bengali.

- Hindi.

- English.

Salary

- Freshers: ₹16,000–₹18,000 per month.

- 1+ Year Experience: ₹20,000 per month.

- 2+ Years Experience: ₹22,000 per month.

Job Details

- Company: Vijaya Diagnostic Centre.

- Location: Ameerpet, Hyderabad.

- Shift: 9-hour rotational shifts.

- Week Off: Rotational week offs.

- Night Shift: No night shifts.

- Targets: No sales targets.

Benefits

- Day-shift work.

- No target-based pressure.

- Prospect to build a career in the healthcare industry.

Interview Process

- Screening Call.

- HR Round – Face-to-Face.

Contact Details

- Contact: (phone hidden)

- Interested candidates can share their updated resume.

📌 Call Center Executive, Ameerpet (Hyderabad)
🏢 JobTrade
📍 Hyderabad