Business Development Executive – Managed Services (MSP)

Department: Sales / Business Development

Experience: 1-3 Years

Location: Pune

Employment Type: Full-Time

Industry: IT Infrastructure, Cloud & Cybersecurity / Managed Services

About the Role

We are looking for an energetic and result-oriented Business Development Executive to drive business growth for our Managed Services Provider (MSP) portfolio.

The candidate will be responsible for identifying new business opportunities, generating leads, developing customer relationships, understanding IT infrastructure requirements, and converting opportunities into revenue.

Key Responsibilities

- Identify and generate new business opportunities through cold calling, email campaigns, LinkedIn, references, events, and networking.
- Develop and maintain relationships with IT Heads, CIOs, CTOs, IT Managers, Procurement and Business Owners .
- Understand customer requirements related to Cloud, Cybersecurity, Network, Firewall, SD-WAN, Managed IT Services and Data Center services .
- Conduct customer meetings, requirement discussions and solution presentations.
- Coordinate with the Pre-Sales and Technical teams to prepare technical and commercial proposals.
- Manage the complete sales cycle from lead generation → qualification → meeting → proposal → negotiation → closure .
- Achieve monthly, quarterly and annual sales targets.
- Generate recurring revenue through MSP/OPEX-based services and AMC contracts .
- Identify cross-selling and up-selling opportunities among existing customers.
- Maintain accurate opportunity and customer information in CRM.
- Follow up regularly with prospects and ensure timely closure of opportunities.
- Participate in exhibitions, webinars, seminars and customer events for lead generation.
- Track competitor activities, market trends and customer requirements.





Key Solutions to Sell The candidate will be responsible for selling solutions such as:

- AWS & Microsoft Azure Cloud Services
- Backup & Disaster Recovery
- Cybersecurity Services
- Firewall – Fortinet, Sophos, Cisco, etc.
- Microsoft 365

Candidate Profile

- 1–3 years of experience in B2B IT Sales / Technology Sales / MSP / Cloud / Networking / Cybersecurity .
- Good understanding of IT infrastructure and enterprise technology solutions.
- Experience in selling to mid-market and enterprise customers is preferred.
- Strong lead-generation and business-development skills.
- Excellent communication, presentation and negotiation skills.
- Ability to understand customer pain points and map them to technology solutions.
- Strong follow-up and relationship-management skills.
- Target-oriented and self-motivated.
- Willingness to travel for customer meetings when required.

Preferred Experience Candidates with experience selling any of the following will be preferred:

Cloud | MSP | Firewall | SD-WAN | Networking | Backup | Microsoft 365 | Managed Services

Key Performance Indicators (KPIs)

- Monthly qualified leads generated
- Number of customer meetings
- New customer acquisition
- Monthly/quarterly sales achievement
- New MRR/ARR generated
- Conversion ratio
- Pipeline value
- MSP/AMC contract closures
- Customer retention and cross-selling

What We Offer

- Competitive salary + attractive performance-based incentives
- Opportunity to work across Cloud, Cybersecurity, Networking and Managed Services
- Exposure to enterprise and mid-market customers
- Training and certification support
- Career growth opportunities in IT sales and technology consulting

Ideal Candidate: A proactive B2B technology sales qualified who can independently generate opportunities, engage decision-makers, understand customer requirements and close IT infrastructure/MSP deals.

📌 Business Development Executive (Pune)
🏢 Gazon India
📍 Pune