Job Title Business Analyst (Dealer Management Systems / Digital Applications)

About The Company A global IT staffing and solutions provider with three decades of experience, operating since 1995. This company helps enterprises design, build, and scale IT projects through GCC setup, end-to-end IT solutions, and Interview-as-a-Service, serving 200+ clients across 15+ industries. With approximately 1,500 employees, the company maintains offices in Tampa, Dubai, and Mumbai.

About The Role We are seeking a highly skilled Business Analyst to drive digital transformation initiatives, focusing on Dealer Management Systems and digital applications. This role is critical for translating complex business needs into actionable technical requirements and ensuring successful project delivery from conception to implementation.

Key Responsibilities

- Capture requirements from business workshops, stakeholder discussions, audio/video, whiteboard sessions, single-line requests, emails, and meeting notes.
- Convert high-level requirements into BRDs, FRDs, User Stories, Process Flows, Acceptance Criteria, Use Cases, User Journeys, Business Rules, and RTMs.
- Clarify ambiguities and proactively identify requirement gaps, collaborating with business stakeholders for complete requirement coverage.
- Create, maintain, and manage Epics, Features, User Stories, Tasks, Bugs, and Releases in Jira.
- Write detailed user stories with business context, acceptance criteria, functional specs, and dependencies.
- Support sprint planning, backlog grooming, and prioritization sessions.




- Ensure traceability from requirements through development and testing, validating delivered functionality against documented business requirements.
- Review and validate Test Scenarios, Test Cases, UAT Scenarios, and Acceptance Criteria, ensuring testing adequately covers all business requirements.
- Work closely with QA and development teams to resolve requirement gaps and defects, and support User Acceptance Testing (UAT) activities.
- Own requirement sign-off and traceability across the project lifecycle.
- Conduct application walkthroughs and product demonstrations, presenting completed features to business teams, leadership, product owners, and end users.
- Produce high-quality, structured, and reusable project documentation, including Business Process Documents, Functional Specifications, Knowledge Repositories, Release Notes, User Guides, and Training Materials.
- Leverage AI tools to improve productivity and quality in requirement drafting, meeting summarization, flow creation, and documentation.
- Utilize AI-based UI/wireframing tools for low-fidelity wireframes, screen mockups, user journeys, and process visualizations, ensuring all AI-generated artifacts are reviewed, validated, and aligned with business expectations.

Requirements





- 5-10 years of experience.
- Bachelor’s degree in engineering, Computer Science, Information Technology, Business Administration, or related discipline.
- Business Requirement Gathering, Functional Requirement Analysis, User Story Creation, Gap Analysis, UAT Management, Stakeholder Management, Scrum, Agile Methodologies, Sprint Planning, Story Refinement, Jira, Confluence, Microsoft Office Suite, Draw.io, Test Case Review, Requirement Validation, Defect Analysis, UAT Coordination, Microsoft Copilot, Figma AI, and digital transformation.
- Experience with Dealer Management Systems (DMS), Automotive OEM Ecosystem, Vehicle Sales & Distribution, Warranty Management, Service Management, Parts Management, Dealer Operations, international markets, Global rollout programs, Multi-country implementations, Multi-language applications, and Digital transformation initiatives.
- Excellent written and verbal communication skills.
- Strong ability to convert vague ideas into structured requirements.
- Comfortable interacting with business leaders and technical teams.
- Robust analytical and problem-solving skills.
- Highly organized and detail-oriented.
- Capable of independently driving requirement discovery and documentation activities.
- Strong presentation and demo delivery skills.
- Ability to leverage AI responsibly while maintaining business accuracy and governance.

Nice to Have

- CBAP, PMI-PBA, Agile BA, Scrum certifications.

Location & Work Mode Pune - On site

Employment Type FULL_TIME

📌 Business Analyst (Dealer Management Systems / Digital Applications) (Pune)
🏢 Harjai Technologies
📍 Pune