Role Description Job Title Relationship Manager - Business Banking Working Capital (RM-BBWC) Business Unit Business Banking Working Capital Reporting To Cluster Head Job Function and Role Type Sales, Individual Contributor, Travel Required: Extensive in semi-urban/rural areas, moderate in metros/urban areas.

Version No Job Purpose

Acquire current asset relationships through various channels and manage a portfolio of 30-40 BBG relationships. Maintain high-net-worth relationship management to deliver quality service and achieve business objectives.

Key Responsibilities Business Development Achieve business targets on volumes and profitability for BBG customers

- Generate leads through branch interaction, update CRM, and ensure lead conversion
- Identify potential customers, enhance product penetration, and strategize with branch teams
- Conduct structured client calls, update CRM, and assign tasks to departments
- Review portfolio performance with product groups and supervisors monthly




- Ensure documentation pre- and post-disbursement and cross-sell liabilities, corporate salary accounts, and other products. Customer relationship management Build relationships with internal and external customers to ensure satisfaction
- Prepare customer profiles, identify cross-sell opportunities, and resolve queries
- Negotiate rates and charges with customers
- Provide daily customer service, including cheque referrals, cash management, and trade transactions.

Education Postgraduate in Finance or Chartered Accountant.

Certifications None specified.

Key Competencies

Relationship management, sales and influencing, analytical ability, interpersonal and negotiation skills, understanding of banking and SME sectors.

Major Stakeholders

Customers, credit underwriting team, branch banking team, operations, treasury, legal and audit, and other cross-functional teams.

📌 BBWC-RM (Jaipur)
🏢 HDFC
📍 Jaipur