We are looking for a highly organized, proactive, and student-focused Batch Coordinator Specialist to manage the complete operational lifecycle of student batches at the All India Institute of Occult Science.

The person will act as the key coordination point between students, faculties, academic teams, admission teams, examination teams, and management to ensure that every batch runs smoothly from admission to course completion.

The ideal candidate should have excellent communication, strong follow-up skills, attention to detail, and the ability to manage multiple batches and priorities simultaneously.

Key Responsibilities1.

Batch

Management &

• Operations

- Plan and coordinate the complete lifecycle of assigned batches.
- Allocate students to appropriate batches based on course, schedule, and availability.
- Prepare and maintain monthly batch schedules in coordination with faculty.
- Ensure batches start and run as per the committed schedule.
- Track daily batch activities and identify operational gaps.
- Maintain accurate batch-wise student lists and records.
- Ensure zero unnecessary delays in batch formation and execution.

2.

Student

Coordination &

• Support
- Act as the primary point of contact for students throughout their academic journey.
- Communicate batch timings, class schedules, key announcements, and academic updates.
- Handle student queries related to batches, classes, study material, attendance, examinations, and course processes.
- Follow up with students regarding attendance, pending formalities, fees, assignments, and other requirements.
- Maintain professional and timely communication through WhatsApp, calls, email, and other official channels.
- Build a positive relationship with students and ensure a smooth learning experience.

3.

Faculty

Coordination
- Coordinate with faculties regarding class schedules and availability.
- Confirm faculty availability before finalizing batch schedules.
- Share batch details, student lists, schedules, and required information with faculties.
- Ensure timely communication of schedule changes or cancellations.
- Monitor faculty requirements and escalate availability issues to the concerned management team.
- Coordinate replacement faculty arrangements whenever required.

4.

Academic

Administration
- Complete and verify student admission formalities.
- Maintain accurate student and batch records.
- Update the Learner Portal, Universal Sheets, Google Sheets,



and other internal systems.
- Maintain Schedule Diary and Daily Routine Diary.
- Track attendance and important academic activities.
- Coordinate distribution of study material and notes.
- Maintain batch-wise documentation throughout the course lifecycle.

5. Fee & • Follow-Up Management
- Track pending student fees and coordinate with students for timely payment.
- Maintain accurate records of fee status.
- Coordinate with the admission/accounts team regarding payment-related issues.
- Follow up professionally with students without negatively impacting their experience.
- Ensure that pending formalities are completed within defined timelines.

6. Examination & • Course Completion
- Coordinate with the Examination Team after completion of batches.
- Share final batch/student details required for examinations and certification.
- Coordinate examination schedules and communication with students.
- Ensure students receive all required instructions before examinations.
- Maintain completion records and coordinate the batch closure process.

7.

Student

Engagement &

• Experience
- Maintain active communication with students throughout the batch.
- Collect student feedback regarding classes, faculty, scheduling, and overall experience.
- Identify recurring student concerns and escalate them appropriately.
- Help improve student retention, engagement, and course completion.
- Ensure students feel supported and informed at every stage.

8. Reporting & • MIS
- Prepare daily/weekly/monthly batch reports.
- Maintain accurate records of:
- Active batches
- Student strength
- Attendance
- Faculty availability
- Pending fees
- Batch completion
- Student issues
- Examination status
- Share operational updates with management on a regular basis.
- Identify gaps and suggest improvements in batch operations.

Key Skills Required
- Excellent verbal and written communication skills.
- Strong Hindi and English communication.
- Excellent coordination and follow-up abilities.
- Strong organizational and time-management skills.




- Ability to handle multiple batches simultaneously.
- Good problem-solving and decision-making ability.
- Student/customer handling skills.
- Strong attention to detail.
- Ability to work under deadlines.
- Comfortable communicating through WhatsApp, calls, email, and internal systems.
- Good knowledge of MS Excel / Google Sheets / Google Workspace.
- Basic understanding of CRM, LMS, or student management systems is an advantage.

Qualification
- Graduate in any discipline.
- Candidates with experience in education, EdTech, training institutes, academic operations, student coordination, or customer success will be preferred.
- Knowledge or interest in Astrology, Numerology, Vastu, Palmistry, Tarot, Graphology, or other occult sciences will be an added advantage.

Preferred Experience1–3 years of experience in:

- Academic Coordination
- Batch Coordination
- Student Relationship Management
- Education Operations
- EdTech Operations
- Customer Success
- Training Institute Administration

Freshers with exceptional communication, coordination, and organizational skills may also be considered. Key Performance Indicators (KPIs)The Batch Coordinator Specialist will be evaluated on:
- Batch Formation TAT
- Batch Schedule Accuracy
- Faculty Confirmation Rate
- Student Communication Timeliness
- Student Query Resolution TAT
- Student Attendance & Engagement
- Fee Follow-Up Completion
- Record/Data Accuracy
- Batch Completion Rate
- Student Satisfaction
- Reduction in Operational Issues
- Zero-Missed-Communication Rate

What We ExpectWe are looking for someone who is:
- Highly responsible and ownership-driven
- Extremely organized and detail-oriented
- Proactive rather than reactive
- Comfortable with repetitive follow-ups
- Strong at handling students professionally
- Good at managing pressure and multiple priorities
- Quick at identifying and solving operational problems
- Comfortable coordinating with multiple internal teams
- Committed to delivering an excellent student experience

Why Join All India Institute of Occult Science?
- Work with a rapidly growing premium education institute in the occult sciences.
- Opportunity to work closely with experienced faculties and academic leadership.
- Exposure to academic operations, student management, and institutional processes.
- Growth opportunities within Academic Operations and Institute Management.
- Dynamic and learning-focused work environment.

📌 Batch Coordinator Specialist (Occult Science Institute) (New Delhi)
🏢 All India Institute Of Occult Science
📍 New Delhi