Key Responsibilities

- Define and execute the OMS product roadmap aligned with business strategy, customer needs, and market opportunities.

- Gather customer, market, and business insights and translate them into product requirements, use cases, and user stories.

- Own product discovery, backlog prioritization, release planning, and Agile product development in collaboration with Engineering.

- Drive core OMS capabilities including Order Capture, Order Orchestration, Order Routing, Inventory Visibility, Available-to-Promise (ATP), Fulfillment, Split Orders, Backorders, Cancellations, Returns, Exchanges, and Order Tracking.

- Enable seamless omnichannel order journeys across marketplaces, eCommerce platforms, stores, mobile channels, and other order sources.

- Define and optimize order allocation and fulfillment logic based on inventory availability, location, cost, SLA, customer promise, and business rules.

- Collaborate with WMS, ERP, POS, eCommerce, marketplace, payment, logistics, and third-party technology teams to deliver robust integrations and end-to-end order flows.

- Work closely with Sales, Customer Success, Implementation, Engineering, and Support teams to ensure successful product adoption and customer implementations.

- Analyze product usage, operational metrics, customer feedback, and market trends to identify opportunities for continuous product improvement.

- Support product launches, customer demos, solution workshops, sales enablement, and go-to-market initiatives.





- Establish product KPIs and measure the impact of features and releases on business outcomes, customer experience, and operational efficiency.

- Drive product documentation, functional specifications, acceptance criteria, and release communication.

Required Skills & Experience

- 7-10 years of experience in Product Management, preferably in a SaaS/product technology organization.

- Strong understanding of Order Management Systems and end-to-end order lifecycle management.

- Hands-on understanding of omnichannel retail, eCommerce, marketplace, and supply chain operations.

- Solid knowledge of order orchestration, fulfillment, inventory visibility, ATP, order routing, cancellations, returns, and customer order journeys.

- Experience working with WMS, ERP, POS, eCommerce platforms, marketplaces, logistics systems, and other enterprise applications.

- Strong understanding of APIs, system integrations, event-driven architecture, and enterprise technology ecosystems.

- Experience with Agile methodologies, product discovery, backlog management, user stories, and release planning.

- Excellent analytical, communication, stakeholder management, and problem-solving skills.

- Ability to prioritize competing requirements and make data-driven product decisions.

- Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority.

- Experience in retail technology, supply chain technology, eCommerce, or SaaS products is strongly preferred.

- B. Tech/B.E. mandatory; MBA or equivalent business qualification preferred.

📌 Associate Product Manager (Delhi)
🏢 Vinculum Solutions
📍 Delhi