Hello Jobseekers,

Greetings of the Day !!

WERE HIRING | ASSISTANT MANAGER QUALITY | LUCKNOW

Niftel Communications is looking for an experienced Assistant Manager – Quality with solid exposure to Quality Operations along with Training.

Location: Lucknow – Work From Office

Salary: Up to 42,000 In-Hand

Joining: Early Joiners Preferred

What We’re Looking For:

Solid experience in BPO Quality Operations

Major exposure to Quality, with hands-on experience in Training

Experience in managing Quality Analysts & Process Trainers

Strong knowledge of Quality Audits, Calibration, RCA, Quality Metrics, CSAT, Compliance & Process Adherence

Good understanding of TNA/TNI, OJT, Refresher Training & Training Effectiveness

Solid knowledge of BPO KPIs & KRAs

Excellent communication,



leadership & stakeholder management skills

BPO background is mandatory

Early joiners will be preferred.

Interested candidates can DM me or share their updated resume @ (phone hidden) / (phone hidden)

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📌 Assistant Quality Manager (Lucknow)
🏢 Niftel Communications
📍 Lucknow