What will you be doing

Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.

Help generate revenue by driving occupancy and ensuring availability of sellable rooms

Ensure collection of accounts receivable/outstanding amount from clients/accounts

Maintain and review monthly sales tracker of accounts and targets

Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business

Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively

Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster

Ensure quality standards to promote repeat business. Implement and lead recent initiatives at property to maintain great guest experience.





Resolve issues arising between property owners, customers & internal team

Cross-functional approach through coordination with multiple teams across organization.

Ensuring occupancy (URNs) month on month

Prepaid (PP) & Pay at Hotel (PAH) realization

Ensuring daily availability of Sellable rooms (DSRN)

Ensuring customer (Cx) metrics

Key Performance

Indicators

Required Skills

Networking ability

Soft Skills (ERP/APP usage, Excel, Email Writing)

Excellent communication skills (verbal and written)

Good negotiation skills

Who are we looking for

7 - 8 years of overall experience in sales & operations

Min 3-4 years of experience in a people manager capacity

Experience in Hotel Industry would be an added advantage

📌 Area Revenue Head -Team Lead - Pune
🏢 OYO
📍 Pune