24 Aug
|
Nemi Edu
|
Chennai
Position: Admission Manager
Department: Admissions / Sales
Location:Chennai
Experience: 3–7 years in admissions, education sales, counselling, or a related field
Employment Type: Full-time
Job Summary
We are looking for a result-oriented and experienced Admission Manager to lead the admissions team, manage student counselling and sales activities, and achieve admission and revenue targets. The ideal candidate should have strong leadership, communication, counselling, sales, and team-management skills.
Key Responsibilities
- Lead, manage, and motivate the admission counselling team.
- Set and monitor daily, weekly, and monthly admission targets.
- Ensure timely follow-up with prospective students and parents.
- Handle sales-oriented admission counselling and support the team in converting leads into admissions.
- Monitor lead status, follow-ups, conversions, and revenue through CRM/MIS reports.
- Analyse team performance and identify areas for improvement.
- Conduct regular team meetings, performance reviews, and training sessions.
- Handle important or high-value student/parent queries and escalations.
- Develop strategies to improve lead conversion and admission numbers.
- Ensure that counsellors provide accurate information about courses, fees, eligibility, and admission processes.
- Coordinate with marketing and other departments to ensure effective lead management.
- Prepare and share daily, weekly,
and monthly admission performance reports with management.
- Maintain high standards of professionalism and ensure a positive student/parent experience.
- Achieve individual and team admission/revenue targets.
Required Skills
- Excellent communication and interpersonal skills.
- Strong sales and negotiation skills.
- Good counselling and objection-handling ability.
- Strong leadership and team-management skills.
- Target-oriented and performance-driven approach.
- Ability to analyse data and prepare performance reports.
- Positive knowledge of CRM/MIS and MS Excel.
- Ability to work under pressure and meet deadlines.
- Strong decision-making and problem-solving skills.
Key Performance Indicators (KPIs)
- Monthly admission/conversion targets.
- Lead-to-admission conversion ratio.
- Revenue generated.
- Follow-up effectiveness.
- Team productivity and performance.
- Lead response time.
- Counsellor performance and target achievement.
- Student/parent satisfaction.
Preferred Candidate Candidates with experience in education sales, admission counselling, EdTech, higher education, coaching institutes, or similar sectors will be preferred.
Important: This is a sales-focused admission management role, so candidates should be comfortable with targets, lead conversion, regular follow-ups, and team performance management.
Pay: ₹25,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Admission Manager (Chennai)
🏢 Nemi Edu
📍 Chennai