":" Education Qualification :

Any Graduate

Certification :

Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201

Skills required are

Proactive monitoring, investigation and resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or KB for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome

Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians.

Process

Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process.

Prepare a detailed shift handover report for the next shift engineer

Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Server Administration





Install Windows Server OS with guidance

Configure basic network settings (IP address, subnet mask, gateway)

Add and remove server roles using Server Manager

Create basic user accounts in AD Users and Computers

Perform basic file and folder permission assignments

VMware, HyperV

Identify differences between Type 1 and Type 2 hypervisors

Understand basic VM components (CPU, memory, storage, network)

Know the concept of VM snapshots and templates

HCI

Understand the integration of compute, storage, and networking in HCI

Know basic concepts of software-defined storage and networking

MS Azure

Understand cloud computing concepts and service models (IaaS, PaaS, SaaS)

Recognize core Azure services (VMs, Storage, Networking)

Understand Azure subscription and resource group concepts

Know basic Azure pricing and billing concepts" , "endtDate":null , "qualification":null , "companyId":15429 , "

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Administrator - Wintel & Virtualization (Bengaluru)
🏢 Microland
📍 Bengaluru