Roles & Responsibilities:

- Manage the facilities and operations of IntrCity Lounges across India (10 cities) and the Head Office in Noida.

- Act as the Single Point of Contact (SPOC) for all facility-related matters across the Head Office and lounge locations.

- Coordinate with local teams, the IT Infrastructure team, and external service providers to ensure timely resolution of facility-related issues.

- Oversee the day-to-day maintenance and smooth functioning of all office and lounge facilities.

- Ensure compliance with all statutory, health, safety, and fire safety regulations, including conducting periodic safety audits and emergency preparedness activities.

- Manage infrastructure maintenance, including HVAC/AC systems, electrical, civil, plumbing, fire safety equipment, and other essential facility services.

- Prepare and manage facility budgets, monitor operational expenses, and ensure timely processing of vendor payments, purchase orders (POs), invoices, and bill reconciliations.

- Handle lease agreements, rent negotiations, renewals, and coordinate with landlords for all office and lounge locations.

- Manage vendor lifecycle activities, including vendor identification, onboarding, contract negotiation, Annual Maintenance Contracts (AMCs), and performance management for housekeeping, security, pantry, pest control, and other facility services.

- Coordinate travel and logistics for facility-related site visits across all operational locations.

- Maintain and track company assets, including office equipment, furniture, fixtures, and inventory across all branches.

- Support new lounge setups, office expansions, relocations, and workspace planning activities.

- Coordinate staffing requirements through third-party agencies for housekeeping, security,



and other facility support services.

- Address employee facility-related concerns and ensure a safe, functional, and comfortable workplace environment.

- Identify opportunities for process improvements and cost optimization while maintaining high facility service standards.

Desired Candidate Profile

Educational Qualification

- Bachelor's degree.

- Certification in Facility Management or Administration will be an added advantage.

Experience

- 710years of relevant experience in Facilities Administration, preferably managing multiple locations across India.

- Prior experience in the Travel, Hospitality, Logistics, E-commerce, Retail, or similar service industry is preferred.

Key Skills & Competencies

- Strong vendor management, contract negotiation, and AMC management experience.

- Excellent negotiation, coordination, and stakeholder management skills.

- Ability to independently manage multiple locations remotely through effective planning, communication, and follow-up.

- Strong problem-solving and crisis management skills with the ability to handle facility-related issues under pressure.

- Good knowledge of statutory compliance, workplace health & safety, fire safety, and facility maintenance practices.

- Proficient in Microsoft Office, especially Excel, and comfortable using facility management tools, ERP systems, or ticketing platforms.

- Strong verbal and written communication skills with a keen eye for detail.

- Good financial acumen with experience in budgeting, invoice verification, expense tracking, and vendor bill reconciliation.

- Willingness to travel occasionally to branch and lounge locations across India.

- Self-motivated, organized, and capable of managing multiple priorities in a quick-paced environment.

📌 Admin (Noida)
🏢 IntrCity SmartBus
📍 Noida