- Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met.
- Ensure an adequate level of staffing in the store as per the store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities, and targets are cascaded appropriately and effectively monitored:
- Store operating policy
- Increase in customer satisfaction score
- Increase in revenue
- Number of cases of non-compliance
- Adherence to timelines
- Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization.
- Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.
- Review the various financial records and ensure their consistency as per the guidelines; ensure that all commercial compliance is carried out as per the corporate guidelines.




- Ensure the implementation of the Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme.
- Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs, etc., and ensure maximum customer engagement.
- Manage store operations in coordination with all relevant stakeholders like admin, IRSG, Regional VM, etc.
- Ensure the maintenance of stock levels and their replenishment as per sales and customer preferences.
- Assess the aging of stock and product mix as per market preferences within the store and coordinate with the merchandising team for optimization.
- Ensure the purchase of old gold is as per company policy and tally the stock of old gold on a daily basis.
- Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the identified activities.
- Ensure the implementation of lean retailing principles in the store.

📌 Store Manager - Zoya (Bengaluru)
🏢 Titan Company
📍 Bengaluru