- Help design, build and continuously improve the clients online platform

- Research, suggest and implement new technology solutions following best practices/standards

- Take responsibility for the resiliency and availability of different products

- Be a productive member of the team.

Requirements

- Proficient in administering Windows 11 OS with strong capabilities in user-level troubleshooting.

- Skilled in providing end-user support with hands-on experience in Active Directory, DNS, and hardware/software diagnostics.

- In-depth understanding of print management systems, including network printers and print servers.

- Practical experience in Access Point configuration and troubleshooting, including RF coverage basics, SSID access, and authentication protocols.

- Familiar with ITSM platforms such as ServiceNow and Jira for managing the full ticket lifecycle.

- Demonstrates excellent problem-solving, communication, and interpersonal abilities.

- Capable of working independently and providing mentorship to junior engineers when needed.

Benefits

- A challenging, innovating setting.

- Opportunities for learning where needed.

📌 Senior Desktop Engineer (Bengaluru)
🏢 Important Business
📍 Bengaluru