Join our Team as a Disconnections AdministratorLocation: Gurgaon Hours: UK Shift About the role: Are youdetail-oriented and passionate about providing first-class customerservice? As a Disconnections Administrator, you'll play a vitalpart in managing and processing customer service disconnections,ensuring mobile, cloud and connectivity services are offboardedappropriately and efficiently when a customer is leaving Onecom.This role demands a keen eye for detail in handling extensive dataand a team-oriented mindset to work effectively with diverse teams,ensuring consistent customer satisfaction. Become a part of ourdynamic team and contribute to delivering Simply Brilliant CustomerExperiences. What makes you a great fit: Previous experience in anadministrative role, preferably within telecommunications Keenattention to detail and excellent problem-solving skills Strongorganisational abilities and time-management skills Effectivewritten and verbal communication skills Proficiency in MicrosoftOffice and customer relationship management software Ability towork independently as well as collaboratively in a team environmentCustomer-centric approach and results-oriented mindset Adaptabilityand capability to work under pressure in a fast-paced environmentKey responsibilities:



Process and manage customer disconnectionrequests accurately and promptly Liaise with internal teams toensure seamless customer transitions Maintain up-to-date andaccurate records of disconnection activities Respond to customerqueries and resolve any issues related to disconnectionsCollaborate with billing and sales teams to ensure alignment incustomer accounts Analyse disconnection data to identify trends andsuggest improvement areas Ensure compliance with company policiesand regulatory requirements Contribute to the continuousimprovement of disconnection processes Perks for our People: ?Holidays: 18 days of annual leave (including 6 UK Bank Holidays), 7days of casual leave, 7 days of sick leave, and a Birthday Break. ?Public Holidays: 7 Indian public holidays. ? Medical Insurance:Available upon successful completion of the probation period. ? CabServices: Transportation support available for employees inselected locations. Everyone belongs at Onecom We believe thatdiverse teams bring a range of experiences and better ideas thatfuel innovation. That’s why we’re committed to creating anenvironment where everyone feels valued, respected, and able tobring their authentic selves to work. We welcome applications frompeople of all backgrounds, experiences, identities, andperspectives.

📌 Disconnections Administrator (Haryana)
🏢 Onecom
📍 Haryana