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Role: Human Resources and Operations Lead, DelhiExperience: 8-10 years Salary: 16.5– 22.4 LPA Contract: Two-yearfixed-term (renewable)_________________________________________________ About the Role:The Lead – Human Resources and Operations will provide strategicand operational leadership across the HR function. Working closelywith the Chief Operating Officer (COO), the role involves designingand implementing HR strategies, systems, and policies aligned withorganisational goals. The incumbent will ensure that HR practicessupport organisational growth, foster a positive and inclusiveworkplace culture, and maintain compliance with relevantregulations. This role also includes oversight of key operationalprocesses and team management. Key Responsibilities- 1. StrategicLeadership and Planning Develop and execute a comprehensive HRstrategy aligned with organisational priorities and growth plans.Set annual HR goals, track progress through data-driven dashboards,and enable continuous improvement. Manage the HR budget and ensurecost-effective vendor partnerships. Strengthen HR systems,policies, SOPs, and governance frameworks. Promote diversity,equity, and inclusion across organisational practices and culture.Build and lead a high-performing HR team with strong professionalstandards. Align people strategy with organisational growth plans,theory of change, and outcomes framework. 2. Talent ManagementDrive workforce planning, retention strategies, and leadershippipeline development.



Lead end-to-end recruitment for key roles,ensuring quality hiring and timely closures. Partner with hiringmanagers to define competencies and improve selection processes.Design and implement effective onboarding and integrationprocesses. Establish structured internship and volunteerprogrammes. Strengthen performance management systems, includingKRAs, reviews, and development plans. 3. Employee Relations andCulture Foster a respectful, inclusive, and high-engagement workenvironment. Address employee relations issues with fairness andsensitivity. Lead engagement initiatives such as surveys, townhalls, and feedback mechanisms. Enhance internal communication andemployee lifecycle touchpoints. Ensure consistency and empathy inpeople-related processes such as attendance, leave, and conduct. 4.Compliance and Policy Management Develop, review, and implement HRpolicies and ensure consistent application. Oversee compliance withstatutory requirements, including labour laws and emerging labourcodes. Lead PoSH compliance, including Internal Committeegovernance and reporting. Ensure adherence to child protection andsafeguarding policies. Maintain accurate documentation for employeerecords, contracts, and performance. Identify and mitigateHR-related risks.



Support fundraising and partnerships withHR-related inputs for proposals and reporting. 5. Training andDevelopment Conduct needs assessments to identify capability gaps.Design and implement an annual learning and development calendar.Collaborate with external experts to develop competency frameworksand staff development plans. Integrate competency frameworks intoperformance management and career pathways. Track effectiveness oftraining initiatives and continuously refine programmes. 6. ThoughtLeadership and External Engagement Represent the organisation in HRforums, partnerships, and networks. Strengthen employer branding incollaboration with communications teams. Stay updated on emergingHR trends and introduce relevant innovations in HR practices andtechnology. Qualifications and Role Requirements - Master's degreein Human Resources or a related field. 8–10 years of progressive HRexperience, including leadership roles; nonprofit experiencepreferred. Solid integrity, professionalism, and confidentiality.Excellent communication, negotiation, and stakeholder managementskills. Strong organisational, analytical, and problem-solvingabilities. Ability to manage multiple priorities in a fast-pacedenvironment. Proficiency in HR systems and digital tools.Willingness to travel to field locations as required. - Hiring Note: Applications will be reviewed on rolling basis. This job isreposted on May 18, 2026 on Ground Zero For any questions, ping uson WhatsApp chat: +91-(phone hidden)

📌 Human Resources and Operations Lead, Delhi (New Delhi)
🏢 Ground Zero
📍 New Delhi