- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.

Non voice coordinator

- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Voice coordinator

- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Watapp : (phone hidden)

Thanks & Regards

Shenbagam

Job Types: Full-time, Permanent

Pay: Up to ₹350,000.00 per year

Perks:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 CRM Executive job openings in Chennai - TPA
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