· Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via SMT/ ITSM.D(Service Now) tool
· Excellent problem-solving, consulting and decision-making skills.
· Handling incident, problem tickets, service requests in SAP PS module.
· Positive communication and interpersonal skills.
· Should be able to work independently with minimal supervision
Desired Role Requirements:
Core Functional Knowledge:
· Master data setup (WBS elements, networks, standard networks, and project profiles).