JOB DESCRIPTION ProfileJob TitleSenior ManagerDepartmentOperationsLocation UnitSarvodaya Hospital Sector8 FaridabadPosition Reports toSenior General Manager OperationsKey RelationshipAll doctors All nurses All paramedical staff Guest Relations and all HODs Main Objective of the RoleResponsible for the daytoday management and strategic planning of various operational functions Key Responsibilities Strategic Planning Develop and implement strategies and plans to improve operational efficiency enhance patient satisfaction and achieve organizational goals Budget Management Prepare manage and monitor the operational budget to ensure costeffective operations while maintaining highquality patient care Process Improvement Identify and lead process improvement initiatives to streamline operations reduce inefficiencies and enhance workflow across various departments Quality Assurance Monitor and maintain quality standards ensuring that healthcare services meet or exceed regulatory requirements and industry best practices Team Leadership Supervise mentor and manage teams within the operations department including staff in areas such as facilities management logistics supply chain and administrative services Compliance Ensure compliance with healthcare regulations including NABH AACI and other relevant standards and work closely with compliance officers to address any issues Resource Management Optimize resource allocation including staffing equipment and facilities to meet patient demand and maintain operational efficiency Emergency Preparedness Develop and implement emergency response and disaster recovery plans to ensure the healthcare facility can respond effectively to crises Data Analysis Utilize data and key performance indicators KPIs to assess operational performance and make datadriven decisions to improve processes and patient outcomes Major Job Qualifications Specific SkillsRequired Education Bachelors degree Masters in Business Administration Healthcare Administration or the other equivalent degree Preferred Education Graduation Masters Experience 1218 YearsKnowledge and Specific Skills Robust leadership and management skills Strong Communication skillsRequired Critical Behavioral Competencies Refer to Annexure for definitions Passion for Excellence Result Orientation Coaching Empowerment Team Development Communication Skill Customer Focus Risk Taking Integrity Ethics Service Orientation Building Relationships Partnerships Leadership Influencing Strategic Thinking Execution Planning Organizing Problem solving and Decision Making Functional Expertise Negotiation Interested can share their CVs on hidden email and can reach on hidden mobile