What does Neptunus do and what’s in it for me?

In its 28th Year, Neptunus is a growth hungry, forward-looking organization with strong people and governance practices. We are at the forefront of the technology-led shift in operation and maintenance of large machines in the Marine, Oil & Gas, Industrial and Defence Sectors. We serve some of the biggest asset owners in India, South Asia, Africa and the Middle East. Due to our work, they run their equipment more reliably, consume less resources and reduce their carbon footprint. In 2022, we completed an acquisition of a cutting-edge French Technology Company that opens new avenues for global growth for us.

Neptunites have an prospect to solve new challenges, learn new technologies, develop themselves and grow. Our transparent work environment, focus on learning beyond functions and exposure to global cultures makes individuals well-rounded business leaders. We offer high performers an opportunity to create wealth, and provide several perks and benefits to our team members. We strive to build a great team of connected individuals who can achieve their personal desires through a common goal. If you are hungry, self-motivated and able to deliver excellence, you will certainly thrive and advance your career at Neptunus.

Job Description

Key Responsibility Area

1. Workforce Planning & Crew Management

- Assign service jobs and site requirements to crew members based on skills, experience, availability and project requirements.

- Coordinate manpower planning, crew rosters, shifts, rotations, leave and on-duty schedules with Operations.

- Manage last-minute replacements,



absenteeism and emergency manpower requirements.

- Monitor workforce availability and deployment across sites and projects.

2. Employee Engagement & Employee Relations

- Act as the primary SPOC for field/service employees and build strong relationships with the workforce.

- Conduct regular 1:1s and pulse checks to understand employee concerns, engagement and retention risks.

- Handle grievances, suggestions, loan requests, policy clarifications, equipment/laptop requests and other employee requirements.

- Manage interpersonal conflicts, disciplinary matters and workforce escalations fairly, confidentially and within defined timelines.

3. Performance & Productivity Management

- Define and track KPIs/PRS for service personnel and monitor performance against site/project requirements.

- Collate site performance data and prepare inputs for PRDs and performance dialogues.

- Drive regular performance discussions, feedback and corrective actions.

- Review continual improvements and learning from site operations and translate them into performance improvements.

4. Talent, Capability & Career Development

- Conduct skill evaluations and identify technical and behavioural capability gaps.





- Develop individual training, career development and succession plans, particularly for future Team Leaders and critical technical roles.

- Manage annual training calendars, Friday Knowledge Sessions and downtime development opportunities.

- Support Talent Reviews, career planning and retention plans for high-performing and critical employees.

5. Service Operations & Process Management

- Drive Service Personnel Round-up Meetings and workforce coordination forums.

- Coordinate Workshop Management for customer assets under service and Neptunus equipment checks.

- Standardize crew-management processes through SOPs, trackers and dashboards.

- Partner with HR and Operations on employee lifecycle processes, attendance, disciplinary matters and workforce-related initiatives.

6. MIS, Compliance & Workforce Reporting

- Manage on-duty approvals, leave approvals, team attendance and manual attendance processes.

- Maintain workforce MIS, service manpower trackers and monthly project metrics.

- Update Project Master/MIS data and capture discounts, waivers and deviations with appropriate remarks.

- Provide regular reports to senior leadership on manpower availability, deployment, performance, engagement, attrition and workforce risks.

- Support compensation reviews and other workforce-related management reviews

Open Positions

3

Skills Required

Problem Solving, Crew Management, Personnel Officer

Location

Mahape, Navi Mumbai, Maharashtra, India

Years Of Exp

10 to 12 years

Posted On

:

26-Aug-2026

📌 Marine Personnel Manager (India)
🏢 Neptunus Power Plant Services
📍 India