MegaWalkin drive at HCLTech for Customer Service Representative CSR Voice Process on 14th July 15th July 2026 Date 8th July 9th July 20 26Time 10 00 AM to 1 00 PMVe nue ETA 3 Sandhya Infoci tyETA Techno Park Special Economic Zone 33 Rajiv Gandhi Salai Navallur Village and Panchayat Thiruporur Panchayat Union Navallur Tamil Nadu 603103 Ind ia Contact Person Suryapr iyaExperience 1 to 4 YrsShift US Shift Night Shi ft Skill Customer Service Representative CSR Voice Proce ss Job Sum mary 1 We are seeking a customerfocused and detailoriented Customer Service Representative CSR to support our healthcare account 2 The CSR will assist patients healthcare providers and insurance members by handling inquiries related to benefits eligibility claims billing appointments and other healthcare services 3 The ideal candidate possesses excellent communication skills empathy and the ability to maintain confidentiality while delivering exceptional custome r ser vice Key Responsibil ities Handle inbound and outbound customer calls in a professional and cou rteous manner Respond to inquiries regarding health insurance perks coverage eligibility claims and b illing Assist members patients providers and healthcare facilities with accountrel ated co ncerns Verify member information and accurately document customer interactions in the system Resolve customer issues efficiently while adhering to company policies and healthcar e regul ations Escalate complex concerns to the appropriate department w hen nec essary Maintain confidentiality and protect sensitive customer information in compliance with heal thcare Candidates welling for the Opportunity Unable to attend Walkin interview please complete the Registration for virtualInterviewHCLTech Customer Service Representative CSR Voice Process Virtual Intervie w Fill
📌 MegaWalkin drive at HCLTech for Customer Service Representative CSR Voice (India)
🏢 Jobrapido
📍 India
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