Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH /n HCL Tech Hiring for US/UK Voice Process 24 Aug 2026 - 27 Aug 2026 Walk in directly. /n Walk in Timing- 12 PM-2pm /n Interview Location:

- HCL Technologies:
- /n A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 /n Nearest Metro Station Sector 59. /n Designation: Customer Care Representative-Freshers /n Any Grad/UG can apply (No Regular Students / No Law Graduate) /n B.tech, MTech, BCA and MCA is not eligible. /n Work Location: Noida /n Two Way Cabs Available /n - Customer Service Executive - Fresher /n Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers. /n Work Experience & Qualification criteria: /n /n
- Excellent communication skills - both verbal and written - with a skilled telephone etiquette

/n

- Helpful, empathetic,



and enthusiastic about customer service

/n

- Freshers in US/UK Inbound calling preferably in Banking domain

/n /n /n /n

- Answer all inbound queries as per call flow procedure.

/n

- Adherence to process to ensure high quality and customer service.

/n

- Follow escalation procedures for issues uncontrollable at agent level First call resolution.

/n

- Break schedule adherence.

/n

- Involvement in motivational activities, implementing feedback given during monitoring sessions.

/n

- Updating various logs like escalation log, complaint tracker etc.

/n

- Ensuring data security - proprietary data of customers

/n /n Please don't carry laptop while coming for interview /n Contact Person- Shivangi Sharma & Jatin Kumar

📌 Mega -Walk-In Drive for Freshers - Customer Service - 24 Aug 2026 - 27 Aug 2026 (Noida)
🏢 HCLTech
📍 Noida