Manoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience.

About Manoribel ResortnManoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand.

nIf you have:

n6 months–2 years of front desk/hotel reception experience

nExcellent communication and guest-handling skills

nComfort with reservations, billing, and PMS tools

nA service-first, polished, and proactive attitude

Key Responsibilitiesn

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- Welcome guests warmly and manage productive check-in and check-out processes.
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- Handle reservations, modifications, cancellations, and pre-arrival preparations.
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- Maintain accurate guest records and billing information in the Property Management System (PMS).
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- Respond to guest inquiries via phone, email, and in person with accurate information on resort services, rates, amenities, and local attractions.
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- Process payments, cash handling, and end-of-shift reconciliations accurately.
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- Upsell rooms, dining, and other resort services to enhance guest experience and revenue.
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- Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs.
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- Maintain a clean, organized, and welcoming reception area.
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- Follow resort policies, safety standards, and service protocols consistently.
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- Handle guest complaints professionally and escalate when necessary.
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Qualifications & Skillsnn
- 10+2 / Graduate in Hospitality, Tourism, or related field (preferred).
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- 6 months to 2 years of experience in a front office/reception role in a hotel or resort.
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- Strong communication skills in English; additional local languages are a plus.
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- Proficiency in MS Office;

experience with excel, accounting tools, Tally is advantageous.

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- Excellent interpersonal skills, grooming, and a service-oriented attitude.
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- Ability to multitask, stay calm under pressure, and work in shifts (including weekends/holidays).
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n...we'd love to hear from you.

nLocation: Manoribel Resort

nFull-time | Shifts including weekends/holidays

nHow to Apply:

nSend your resume and a short note to [email protected] with the subject: "Application – Front Office Receptionist, Manoribel Resort". Candidates from Malad and adjacent areas will be preferred.

nTag someone who'd be perfect for this role!

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🏢 Manoribel Resort
📍 Mumbai