Key Responsibilities

1. HR & Employee Management

- Handle day-to-day HR activities including employee attendance, leave and documentation.
- Coordinate employee onboarding and exit formalities.
- Maintain employee records and HR-related databases.
- Coordinate with management regarding employee requirements and HR issues.
- Assist in recruitment, interview scheduling and candidate coordination.
- Support employee engagement activities and maintain a positive work environment.
- Ensure company HR policies and processes are communicated and followed.

2. Student Counselling & Admissions

- Counsel students and working professionals regarding IT career opportunities and suitable courses.
- Understand students' educational background, career goals and requirements.
- Explain course curriculum, training methodology, placement process and fee structure.
- Follow up with enquiries through calls, WhatsApp and other communication channels.
- Convert qualified enquiries into admissions by effectively addressing concerns and objections.
- Maintain accurate records of leads, follow-ups and admission status.
- Coordinate with trainers and management to answer course-related queries.

3. Student Relationship Management

- Maintain regular communication with enrolled students.
- Address student queries and coordinate with relevant departments for resolution.
- Monitor student satisfaction and identify potential issues.
- Assist in collecting student feedback.
- Coordinate with students regarding batch schedules, sessions, assessments and placement activities.

4. Coordination & Administration

- Coordinate between counsellors, trainers, students and management.
- Assist in preparing batch schedules and communicating schedules to students.
- Maintain daily reports related to enquiries, counselling, admissions and student activities.
- Support placement and marketing activities whenever required.
- Participate in seminars, walk-in drives, career counselling events and other institute activities.





Key Performance Indicators (KPIs)

- Enquiry-to-counselling conversion
- Counselling-to-admission conversion
- Follow-up effectiveness
- Lead and database management
- Student satisfaction and query resolution
- Accuracy of HR and employee records
- Timely completion of HR activities
- Employee coordination and retention support

Desired Skills

- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building abilities
- Good convincing and negotiation skills
- Positive and energetic personality
- Solid follow-up skills
- Ability to handle students and employees professionally
- Good organizational and multitasking abilities
- Basic knowledge of HR processes
- Comfortable using MS Office / Google Workspace
- Ability to work in a target-oriented environment

Preferred Candidate Profile
- Graduate in HR, Business Administration, Management, Psychology or a related field.
- Prior experience in HR, counselling, education sales, recruitment or customer relationship management will be preferred.
- Candidates with strong communication and people-management skills can also be considered.
- Freshers with exceptional communication skills & a dynamic personality are also welcome
- Experience in an education/training institute will be an added advantage.

What We Offer

- Opportunity to work in the IT training and career development industry.
- Exposure to both HR and Business Development/Counselling functions.
- Growth opportunities based on performance.
- Young, energetic and target-oriented work environment.

We are looking for someone who enjoys working with people, solving problems, communicating confidently and taking ownership. The right candidate should be equally comfortable talking to a prospective student, resolving an employee concern and coordinating with management. If you are a people person with strong communication skills and a result-oriented mindset, we'd love to have you on the MindScripts Tech team.

Pay: ₹12,000.00 - ₹35,000.00 per month

Work Location: In person

📌 HR Executive cum Student Counsellor (Viman Nagar)
🏢 MindScripts Tech
📍 Viman Nagar