A receptionist and administration role combines front-desk customer service with back-office support. This person welcomes guests, manages phone calls, handles mail, schedules appointments, and organizes files to keep the office running smoothly.
Key Receptionist Duties
- Greet visitors and clients
- Answer and route phone calls
- Accept mail and packages
- Keep the lobby clean and neat
Key Administration Duties
- Maintain paper and digital files
- Order office supplies and snacks
- Book meeting rooms and travel
- Help different departments with tasks
- Type reports, letters, and emails
Required Skills
- Clear speaking and listening
- Basic computer use (Word and Excel)
- Good time management and multi-tasking
- Polite and helpful attitude
- Privacy and discretion with company data