- Coordinate with Billing Heads across all units and ensure smooth and standardised billing operations.
- Monitor OPD/IPD billing,package billing, procedures, pharmacy, diagnostics, consumables and other hospital services.
- Review billing accuracy and identify missed charges, under-billing, incorrect billing and revenue leakages.
- Handle and monitor TPA,insurance and corporate billing, including claim submission,deductions, disallowances, denials and pending cases.
- Review discounts,refunds, cancellations, adjustments and billing discrepancies.
- Analyze unit-wise billing performance and highlight gaps, irregularities and areas requiring corrective action.
- Ensure adherence to billing SOPs,policies and defined TATs across units.
- Coordinate with Finance,Operations, TPA/Insurance and other departments for resolution of billing-related issues.
- Support the Corporate Billing Head in standardising billing processes and improving revenue realisation across units.
- Experience in Hospital Billing / TPA / Insurance / Revenue Cycle.
- Strong practical knowledge of end-to-end hospital billing.
- Experience in multi-unit hospital operations will be preferred.
- Good understanding of TPA/Insurance claims, deductions and settlements.
- Should be capable of independently reviewing billing data and identifying discrepancies.
- Working knowledge of HospitalERP/HIS and MS Excel/MIS reporting.
- Robust coordination,analytical and problem-solving skills.