- Collaborate with customers to understand their requirement and plan budget events accordingly.
- Ensure high quality service and customer satisfaction during events.
- Oversee inventory of beverages and banquet supplies.
- Control costs and work within allocated event budget.
- Coordinate with Chef for menu planning.
- Create event schedules and assign tasks to staff.
- Handle customer complaints promptly and professionally.
- Maintain cleanliness and ambiance of the banquet hall.
- Train and motivate banquet team members.
Required skills and qualifications:
- Degree / Diploma in Hotel Management.
- A minimum of 5 to 8 years of experience in planning and managing events.
- Excellent verbal and written communications skills.
- Strong leadership and team management skills.