Admissions Sales & Operations Manager Company: Dream Life Educational Services
Location: Coimbatore, Tamil Nadu
Work Mode: Work From Office – Full Time
Reporting To: CEO & Management
Industry: Education / College Admissions / EdTech
About Dream Life Educational Services Dream Life Educational Services is a Coimbatore-based education consultancy supporting students and parents with college selection, career counselling and admissions across Tamil Nadu and Bengaluru.
As part of our 2027 expansion, we are looking for an experienced and performance-driven Admissions Sales & Operations Manager to lead our admissions, telecalling, counselling and office operations.
Role Overview The Admissions Sales & Operations Manager will be responsible for managing the company’s day-to-day admissions sales and operational activities.
The selected candidate will work directly with the CEO and management and will take ownership of the telecalling team, closing counsellors, CRM processes, lead management, recruitment support, training, performance monitoring and admissions target achievement.
This is a leadership position suitable for a candidate who can independently manage teams, establish processes and drive business growth.
Key ResponsibilitiesSales and Admissions Management Manage the complete student-admission sales process, from lead allocation to admission confirmation.
Set daily, weekly and monthly targets for telecallers and closing counsellors.
Monitor lead response time, follow-ups, counselling quality and conversion rates.
Support the team in handling difficult parent objections and high-value admission closures.
Ensure hot leads are transferred to closing counsellors without delay.
Track admission documentation, fee payment and confirmation status.
Develop and execute strategies to achieve monthly and annual admission targets.
Team Management Manage telecallers, admission counsellors and other sales-support employees.
Conduct daily morning meetings and evening performance reviews.
Monitor employee attendance, discipline, productivity and target achievement.
Identify underperforming employees and provide coaching and improvement plans.
Motivate the team and maintain a professional, target-oriented work environment.
Coordinate employee hiring, onboarding, training and assessments.
Support management in building and scaling the admissions team.




CRM and Lead Management Manage lead allocation and follow-up processes through LeadSquared or a similar CRM.
Ensure every call, follow-up and lead stage is updated accurately.
Segregate leads based on course, location, interest level and admission readiness.
Monitor missed follow-ups, inactive leads and overdue tasks.
Maintain accurate reports on leads, conversions, admissions and revenue.
Ensure zero leakage of high-potential leads.
Operations Management Oversee the company’s day-to-day office and admissions operations.
Coordinate with college admission teams and management representatives.
Maintain updated college information, fee structures, courses, hostel details and admission procedures.
Ensure the team has the required call scripts, comparison sheets and college information.
Establish and implement standard operating procedures for admissions, follow-ups, documentation and payment tracking.
Coordinate with marketing, data, HR/admin and management teams.
Handle student, parent and college-related escalations professionally.
Submit daily, weekly and monthly MIS reports to the CEO and management.
Training and Quality Control Train telecallers and counsellors on courses, colleges, scripts, CRM and objection handling.
Conduct mock calls, performance assessments and periodic refresher training.
Review call recordings and provide structured feedback.
Improve call quality, counselling standards and team conversion ratios.
Ensure consistent communication and service quality across the team.
Required Qualifications Any Bachelor’s or Master’s degree.
Minimum 3–6 years of experience in sales, admissions, counselling, business development or operations.
Previous team-handling experience is mandatory.
Experience managing a minimum of 5–10 team members is preferred.
Strong knowledge of sales funnels, lead follow-ups and admission closures.
Hands-on experience with CRM software, Excel or Google Sheets.
Robust Tamil and English communication skills.
Good leadership, negotiation,



problem-solving and decision-making abilities.
Ability to work independently and take responsibility for business outcomes.
Must be comfortable working in a target-driven environment.
Must be willing to work full-time from our Coimbatore office.
Preferred Industry Background First preference will be given to candidates with experience in:
EdTech companies
College admission consultancies
Education counselling organisations
Coaching or training institutes
University or college admissions departments
Overseas education consultancies
Target-driven inside-sales organisations
Key Skills Team leadership and people management
Admissions sales and counselling
Telecalling-team management
CRM and lead-funnel management
Target planning and performance monitoring
Parent objection handling
Admissions closing and negotiation
Recruitment and employee training
MIS reporting and data analysis
Process development and operations management
College relationship management
Strong ownership and accountability
Compensation Fixed CTC: ₹3.5–₹4.2 LPA
Performance-linked incentives: Up to ₹1.8 LPA
Total earning potential: Up to ₹6 LPA
Final fixed salary will depend on relevant experience, team-handling capability, previous performance and interview assessment.
Performance Areas The selected candidate will be evaluated based on:
Team productivity and discipline
CRM accuracy and process compliance
Lead follow-up completion
Call quality and counselling standards
Lead-to-admission conversion
Monthly and annual admission targets
Employee training and retention
Reporting accuracy and operational efficiency
Overall business growth
Candidate Preference Immediate joiners or candidates with a short notice period will be preferred.
Candidates currently residing in Coimbatore or willing to relocate to Coimbatore can apply.
Applicants must have genuine team-management experience and a strong performance record.
How to Apply Interested candidates can send their updated resume with the following details:
Current location
Total work experience
EdTech/education experience
Maximum team size handled
Current salary
Expected salary
Notice period
WhatsApp/Contact: (phone hidden)
Email: [email protected]
Dream Life Educational Services
Your Career, Our Mission.

📌 Admissions Sales & Operations Manager (Athiyur)
🏢 Dream Life Educational Service
📍 Athiyur