- Coordinate with guests regarding their bookings and travel requirements.
- Handle and resolve guest queries related to bookings, cancellations, and refunds.
- Provide timely and professional support through calls and messages.
- Coordinate with internal teams to ensure smooth resolution of guest concerns.
- Maintain proper records of guest queries and resolutions.
Requirements:
- Positive communication and interpersonal skills.
- Customer-focused attitude.
- Basic computer knowledge.
- Freshers and experienced candidates can apply.
📌 Customer Support Executive (Mumbai)
🏢 Rosy World (OPC) Private
📍 Mumbai
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