Customer Relationship Executive (Pune)

Customer Relationship Executive (Pune)

28 Aug
|
B.U. BHANDARI AUTO LINES PVT.LTD.
|
Pune

28 Aug

B.U. BHANDARI AUTO LINES PVT.LTD.

Pune

First Point of Contact: Answer customer calls, chats, and emails regarding products, services, or billing.

Issue Resolution: Investigate customer complaints, provide explicit solutions, and process escalations when needed.

Relationship Management: Maintain regular contact with existing clients to build trust, secure repeat business, and encourage loyalty.

Data Management: Record all interactions, track service requests, and update client records using CRM tools.

Feedback Collection: Conduct surveys and gather customer feedback to share insights for service improvement with management. [1, 2, 3, 4, 5]

📌 Customer Relationship Executive (Pune)
🏢 B.U. BHANDARI AUTO LINES PVT.LTD.
📍 Pune

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