ey Responsibilities:

- Act as the primary liaison between patients and doctors to ensure clear and timely communication.
- Manage appointment booking, rescheduling, and cancellations across all channels including phone, and digital platform).
- Guide patients through their treatment journey, including pre-visit instructions and follow-ups.
- Address patient queries, concerns, and feedback with empathy and professionalism.
- Coordinate with clinic staff and doctors to ensure smooth patient flow within the clinic.
- Maintain accurate patient records and appointment data.
- Uphold Clove Dental’s service quality, patient confidentiality, and compliance standards.

Desired Skills - Qualifications:

- Fresher with excellent communication skills or any graduate.
- Kannada Speaking Preferrable
- Strong interpersonal and communication skills with a patient-first mindset.
- Ability to handle multiple appointments.
- Calm, empathetic, and qualified approach in high-pressure situations.

📌 Kannada Call Centre Agent (Hyderabad)
🏢 Star Dental Centre Private
📍 Hyderabad