About the Role The Senior Business Analyst / Business Systems Analyst (BA/BSA) will be responsible for bridging the gap between business/clinical stakeholders and technical teams by understanding clinical workflows, analyzing business requirements, and translating them into effective EHR system configurations and functional solutions. The role involves hands-on EHR application configuration, Tier 3 production support, workflow and form customization, issue resolution, and enhancement management. The candidate will work closely with business users, clinical teams, product owners, technical teams, and the Lightning Step vendor/team to ensure the application supports business and clinical needs effectively. Roles & Responsibilities • Analyze and document business and clinical requirements and translate them into functional and system solutions. • Work closely with business stakeholders, clinical teams, product owners, and technical teams to understand workflows and identify system improvements. • Perform EHR system configuration, including forms, workflows, fields, rules, and other application customizations. • Provide Tier 3 application support, including troubleshooting, issue analysis,



root-cause identification, and resolution of production issues. • Understand and support clinical workflows such as patient intake, assessments, treatment planning, documentation, and discharge. • Manage configuration requests, enhancements, production issues, and support activities from requirement gathering through implementation and closure. • Coordinate with the Lightning Step team/vendor for application-related issues, enhancements, configuration requirements, and technical support. • Validate system changes to ensure they meet business requirements, clinical workflows, compliance standards, and application best practices. • Prepare functional documentation, configuration details, process flows, and other relevant project/support documentation. • Participate in testing, UAT, defect resolution, and deployment activities. • Identify opportunities to improve application functionality, workflows, and overall system efficiency. • Act as a key liaison between business/clinical users and technical teams to ensure timely and effective delivery of solutions

📌 Business Analyst (Chennai)
🏢 Movate Technologies
📍 Chennai