What youll bring

- You're an experienced mixed-methods researcher who can independently lead complex research programs and influence product strategy through customer insights.
- You know when to apply qualitative and quantitative methods, thrive in ambiguity, and are skilled at turning findings into clear, actionable recommendations.
- You have experience researching AI-enabled experiences and evaluating factors such as usability, trust, quality, and adoption.
- Just as importantly, youre a strong collaborator who builds trusted partnerships across Product, Design, and Engineering and enjoys mentoring and developing other researchers.

What youll build

- Youll lead end-to-end research initiatives that shape the future of Concur products, from early discovery through evaluative research and AI experience assessment.
- Working closely with teams in India and across the globe, youll identify the right questions to answer, design the appropriate research approach, and deliver insights that influence product direction.
- As a senior researcher, youll help teams better understand customer needs, evaluate new experiences, and make confident, evidence-based decisions.




- Your ability to synthesize complex findings into compelling stories will ensure research drives meaningful action.

Where you belong

Youll be the senior research lead for your product areas and a trusted advisor to Product, Design, and Engineering teams. Youll own research outcomes, champion customer-centered decision-making, and help ensure research has a measurable impact on both product strategy and execution.

Mentorship is a key part of the role. Youll guide and support other researchers, helping elevate research quality and grow the teams capabilities. As a senior researcher based in India, youll also play an significant role in strengthening connections across regional and global teams, helping scale the impact of research across Concur.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr User Experience Research Specialist - Concur UX Team (Bengaluru)
🏢 Classic Marble
📍 Bengaluru