- Lead end-to-end Gold Loan branch operations.
- Ensure RBI compliance, statutory filings, audits, and documentation.
- Develop SOPs, monitor risk, and maintain operational controls.
- Recruit, train, and supervise branch staff.
- Oversee gold appraisal, loan processing, renewals, auctions, and customer service.
- Report branch performance and coordinate with management.
Preferred Candidate Profile
- 7+ years of experience in Gold Loan operations.
- Must have worked as a Branch Manager/Operations Manager or similar role in a bank or NBFC.
- Solid knowledge of RBI regulations, KYC/AML, audits, and statutory compliance.
- Excellent leadership, communication, and team management skills.
- Ability to independently establish and manage Gold Loan operations.