- Must Have
- ServiceNow Certified Application Developer (CAD), CSA, CIS certifications.
- 5–7 yrs in ServiceNow development
- Able to perform work independently on various application maintenance requests
- Good understanding on various rules.
- Mentor/guide other developer resources in the team to deliver code aligned to ServiceNow best practices
- Good understanding on ITOM (Sales and Order Management module)
- Robust in JavaScript, Glide API, Flow Designer, Integration Hub and other ServiceNow Features
- Develop user stories into ServiceNow features
- Configure workflows for Incident, Change, Problem, etc.
- Build integrations with AT&T; and 3rd party systems
- Create catalog items, forms, and notifications- Perform unit testing
Engage with Automation testing team to provide inputs for UAT and Integration testing